(Company Name) is incorporated under the Companies Act ("(website name)", "Us", "We", or "Our"). We are a Payment Aggregator that provides payouts and verification services to various businesses, including e-commerce marketplaces, educational institutions, financial institutions, web aggregators, etc. Also, we are approved to operate prepaid payment systems in India. We strive to provide a secure environment for data processing and a convenient payment processing infrastructure for our customers. To offer our customers payment services, we need data or information shared by our customers. That's why we make sure that we're making sure that personal and sensitive information ("Personal Data") that's collected by us is protected.
We implement security standards and best practices as per Applicable Laws (defined below) to protect Personal Data collected by Us from those who, we define "Users" as anyone who uses, uses, or has access to our website, software, mobile application, platforms hosted by us, payment infrastructure provided by us through our merchant platforms/websites or checkout pages ("Platforms") products, and all or any part of Our payment aggregation, payouts, verification, and other services (collectively, "Services"). We have provided a separate set of terms and conditions for Our Services on Our website, which shall be read together with this Privacy Policy as it forms an integral part of Our Services.
Our Privacy Policy applies not only to Users of Our Services but also to our full-time, part-time, and temporary employees, interns, merchants, business partners, contractors, vendors, outsourcers, consultants, contingent workers, temporary agency workers, etc. Services provided by (website name).
By using Our Services, you agree that you have read, understood and are bound by Our Privacy Policy and you hereby agree to have Your personal data collected, used, processed, shared, and stored Your Personal Data in the past, present and future, including the transfer of Your Personal Data to third parties or service providers for the stated purposes. Our Policy may be amended and updated regularly to ensure compliance with any changes in the Applicable Laws and/or legal and regulatory developments. Our Policy also outlines Your Rights, how You can exercise these Rights, and how you can contact us if you have any concerns about the protection of Your Personal Data.
Our Privacy Policy may be updated periodically, so please check this page regularly.
The term "applicable laws" refers to the Information Technology Act of 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules of 2011, the Payment and Settlement Systems Act of 2007, the Prevention of Money Laundering Act of 2002, and any other applicable rules and regulations issued thereunder, including any guidelines, circulars, ordinances, orders, judgments, notifications, decrees, bye-laws, governmental restrictions, or a similar decision, determination, policy, or administration that has the force of law in India, whether at the time of this Policy or in the future, as applicable to Us.
"A biometric is a technology that measures and analyses parts of the human body, such as fingerprints, measurements of the iris and retina, measurements of the voice, face, hands, and DNA.
"Passwords" refer to secret words or phrases or codes or passphrases or secret keys used to gain access to information.
"Reasonable security practices and procedures" means security practices and procedures designed to protect Personal Data from unauthorized access, damage, use, modification, disclosure or impairment, as specified in a contract between the parties or as specified under applicable laws.
"As part of processing, Personal Data is collected, recorded, organized, structured, stored, adapted, altered, retrieved, used, aligned, or combined, indexed, shared, disclosed via transmission, dissemination, or other means, restricted, erased or destroyed. Processing can include the following operations: collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, sharing, and disclosure through transmission, dissemination, or other means.
You don't have to give personal information if it is freely available or easy to find in the public domain or if it is already public knowledge because of the Right to Information Act, 2005, or any other law.
The purpose of this Privacy Policy is to inform You about the purposes for which we collect, use, process, store, transfer, and share Your Personal Data. You will also receive information on how Your Personal Data is collected, used, processed, stored, transferred, and shared by Us.
If you provide us with your Personal Data, we may be able to contact or identify you. Your Personal Data may also be collected to improve our services.
You may choose not to share such information with Us; however, that will restrict Your registration on Our website. We will ask for your consent in advance if we wish to use your information for any purpose other than those listed in this Privacy Policy. The information You provide to third-party accounts may be transmitted into Your account with Us if you authorize such transmissions, and such third-party account information will be covered by this Privacy Policy.
As described in our Privacy Policy, we collect, process, use, store, disclose, or share your Personal Data. Through this Privacy Policy, we hereby request your consent to the collection, processing, use, storage, and sharing of your Personal Data for one or more of the purposes outlined herein. You will be required to provide specific consent where required by Applicable Laws in India. According to this Privacy Policy and in compliance with applicable laws, your Personal Data will be used, processed, stored, and/or disclosed.
(Note: Our service uses "cookies" for collecting information. If you do not accept cookies, you may not be able to use certain parts of Our Service. Third parties may use cookies to collect information. Their privacy policies cover how they use this information.)
Our company does not collect certain types of Personal Data, such as information about your race, ethnicity, religion, philosophy, biometrics, sexual orientation, political beliefs, medical records and history, genetic information, or information about your physical, physiological, or psychological condition.
We will correct or amend any Personal Data found to be inaccurate or deficient, as feasible, once you review the Personal Data provided by You. We will not be responsible for the authenticity of any Personal Data provided by you.
Your Consent: You may withdraw Your consent provided to Us earlier at any time, in writing, to our email address: grievances@(website name).com.
You may not be able to use some or all of the features and functionalities of Our Services if You do not consent or later withdraw your consent. If we are unable to process Your Personal Data, we may discontinue Our Services for which such Personal Data was or was to be used, at Our sole discretion.
We may be required to retain Your Data under applicable laws if we are legally obligated to do so.
The Payment Card Industry Data Security Standards Council (PCI DSS Council) and Cybersecurity Standards say that we follow international security standards and certifications. While We are committed to protecting your Personal Information, please keep in mind that no Internet transmission or electronic storage method is 100% secure. We use commercially acceptable means to protect Your Personal Information but cannot guarantee its total security.
We may transfer and maintain Your Data on computers outside Your state, country or other governmental jurisdiction where the laws regarding data protection may differ from yours.
We transfer information, including Personal Data, to India and process it there if you are located outside India. In submitting Your Personal Data, you agree to the transfer of Your information following this Privacy Policy.
The Service may contain links to other sites not operated by Us. You will be directed to a third party's site if you click on a link. Please review the Privacy Policies of every website you visit. Third-party sites and services are not under our control, and we do not accept responsibility for their content, privacy policies, or practices.
We do not provide our Service to anyone under the age of 18 ("Children").
We do not knowingly collect personal information from children under 18 years of age. If You are a parent or guardian and are aware that Your child or children have provided us with Personal Data, please contact us at grievances@(website name).com. We remove information from Our servers if we become aware that we have collected Personal Data from children under 18 without verification of parental consent.
Your Personal Data is retained for the period required to maintain it under applicable law or for the purpose for which it is collected.
Your express consent is required before Your Personal Data may be disclosed for the purposes listed in this Privacy Policy unless such disclosure is required to comply with a legal obligation under the Applicable Laws or any law currently in force.
As a result of the Applicable Laws or any other Indian law, government agencies may share your Personal Data, without obtaining your prior consent to verify your identity, prevent, detect, investigate cyber incidents, prosecute, and punish offenses, or for other purposes. We receive a request from the Government agency requesting your Personal Data stating the purpose.
A government agency or authority may not publish or share any personal information obtained from you unless an order under the Applicable Laws or a law currently in force in India requires it.
We collect and use information that you provide to Us by this Privacy Policy, including but not limited to your consent for us to share Your information with third parties as described in this Privacy Policy. Below is the name and contact information of the Grievance Officer as per the Information Technology Act 2000 and its rules:
